Where revenue leaks.And how to get it back.
One leak per guide, written for the people who run the numbers. Each one shows how to find it in your own exports, who owes it back, and how to stop it.
- 01Refunds where the item never came back.How online stores lose money refunding orders whose returns never arrive, how to find every case in your own exports, and how to stop it.
- 02Chargebacks you lose without answering.Why many disputes are lost because nobody responded before the deadline, which evidence fits which reason, and a simple weekly routine that keeps them answered.
- 03Failed renewals nobody retried.How subscription businesses lose recurring revenue to failed card payments, how to find unpaid renewals from customers who still use the product, and how to recover them.
- 04Your carrier invoice, checked line by line.How to check UPS, FedEx, USPS, DHL and other carrier invoices for duplicate charges, surcharges that don't apply, and late deliveries on dated services.
- 05What Amazon owes you and won't pay unasked.How to find FBA inventory lost or damaged in Amazon's warehouses and customer refunds where the item never came back, using four Seller Central reports.
- 06Chargebacks on tickets that were scanned.How ticketing and event businesses win chargebacks from buyers who attended, using the entry scan, and how to catch orders refunded twice after cancellations.
Rather have it checked? Start a free scan of your own exports, or estimate your leak in a minute.