The Leak Desk for online revenue
Silentleak finds the money you lose to payment providers, marketplaces, carriers and platforms, recovers it in your name, and makes sure it stops. Done for you, reconciled to your own records.We find the money platforms quietly keep, recover it in your name, and stop it happening again.
Only Credited and Reconciled amounts are money received. Period 1–31 Oct 2026, ledger closed 31 Oct.
Every platform keeps its own ledger. The losses sit between them, and nobody on your side checks. Every figure on this page is illustrative.
01 · Disputes · every group
Every open dispute, its deadline and the evidence that wins it: a delivery scan, a login, an entry scan at the door.
02 · Refunds · every group
Refunds matched across your store, your platforms and your payment provider. Policy refunds are fine; we only flag what doesn't match.
Renewals that failed on a soft decline while the customer kept using the product.
41renewals, 0 retriesUnits lost or damaged in the marketplace's care that were never paid for.
37units owedEvery carrier invoice line against the shipment, the guarantee and your rate card.
€84.50claimable on one invoiceSettlement fees compared with your contracted terms, not the published price.
1.65%charged vs 1.40% agreedReserves and holds that outlived their reason, checked against your balance history.
€6,400reserve past its dateOne desk. One statement. Every leak area, one accountable person, one monthly statement your finance team can check.
Request a private reviewEvery business here earns through platforms that take a cut and make mistakes in their own favour. Nobody on your side checks.
The reports your platforms already give you: orders, payouts, disputes, invoices. Through a private link. No login.
In about 7–10 business days: where you leak, how much, how certain we are. Or that there's nothing worth a desk.
Claims filed in your name after your approval. Causes fixed, so the leak doesn't come back.
Every case, every credit, reconciled to your ledger. Only money received counts.
Halden & Co. · Aug–Oct 2026
Ranges are suspected or validated, never confirmed. Nothing is filed without your written authorisation.
A case turns solid only when the money is in your account. That's also the only value a fee can touch.
One case, start to finish
Fill follows certainty
Software prepares the work. A named principal reviews every finding, approves every claim and signs every statement.
To the finance lead reading this,
I will never present a suspected loss as money. You see ranges until it is in your account.
Claims, credits and accounts stay in your name. No funds ever pass through Silentleak.
If your files show nothing worth a monthly desk, I will tell you so, and not sell you one.
The review works on redacted exports. Personal data is not needed, so we don't ask for it.
What we work with
Your files
One rule, stated before you send a file. No setup fee.
Private review
€0
For any business with real volume through platforms. No commitment.
The Leak Desk
Monthly20%of money that reaches your account
Nothing else. No floor, no setup fee, nothing on estimates or filed claims.
Want ongoing prevention and a reconciled monthly close as well? A fixed monthly desk fee can replace the percentage, agreed after the review. Your choice, never both.
No. The private review runs on redacted exports you send through a private, expiring link. No login, no app, no admin access to your store, billing or payment accounts.
Then we tell you, with the data limits, and we don't propose a desk. An empty review is a valid result.
You stay the claimant. We prepare the evidence and file through your own accounts with carriers, platforms and payment providers, only after your written approval.
Never. Credits and refunds land in your accounts. We invoice the monthly fee separately.
We work best with companies doing roughly $15M or more a year online, where leaks are large enough to be worth recovering every month. Smaller companies can still ask: the review is free, and if there is too little to recover, we say so.
On money visible in your own statements, or on a leak that has provably stopped against a baseline you approved. Never on estimates, filed claims or annualised savings.
Any that export. Stores: Shopify, WooCommerce, Shopware, Magento, BigCommerce. Subscriptions: Stripe Billing, Chargebee, Paddle, Recurly, Whop, Kajabi. Ticketing: Eventbrite, Ticketmaster, See Tickets, Weeztix. Payments: Stripe, Adyen, Mollie, PayPal. We work from exports, not integrations.
Upload your exports and see what you are owed, usually within the hour. Free, private, deleted within 30 days.