Skip to content
Start a free scan

The Leak Desk for marketplace sellers

Your marketplace is keeping your money.Quietly.

Silentleak finds the money marketplace sellers lose to the marketplace itself: lost stock, missing returns and fees, recovers it in your name, and makes sure it stops. Done for you, reconciled to your own records.We find what marketplace sellers quietly lose, recover it in your name, and stop it happening again.

Start a free scanFree scan What we need from youWhat we need
  • Redacted exports, no logins
  • Claims stay in your name
  • Free review
SilentleakMonthly statement · October 2026SL-ST-2610 · [Client]

Recovered and reconciled

Illustrative
CaseCategoryStatusAmount
SL-0417Lost stock reimbursed Reconciled€2,310.00
SL-0421Refunded orders never returned Reconciled€865.40
SL-0433Damaged in the warehouse Credited€412.00
SL-0438Fulfilment fee size band Approved, not paid€1,890.00
Reconciled this month
€3,175.40
Credited, awaiting reconciliation
€412.00
Approved, not yet paid · not counted
€1,890.00
20% of €3,175.40 reconciledNothing on credited or approved
Fee due€635.08

Only Credited and Reconciled amounts are money received. Period 1–31 Oct 2026, ledger closed 31 Oct.

Reconciled31 Oct 2026
Matched · SL-ST-2610
The leaks

Quiet leaks.In someone else's warehouse.

The marketplace stores, ships and refunds for you. It also keeps its own mistakes, unless someone claims them in time. Every figure on this page is illustrative.

01 · Lost and damaged stock

Lost in their warehouse.Never reimbursed.

Units the marketplace recorded as lost or damaged in its own care, minus units found later and units already paid for. The rest is owed, but only if you claim in time.

Inventory ledger · FNSKU X001Aug 2026
3 units lost in the warehouseClaimable€66.00
2 units damaged in the warehouseClaimable€44.00
1 unit found laterOffset−€22.00
Owed on this product€88.00

02 · Returns

Refunded to the buyer.Never sent back.

The buyer was refunded but the item never arrived back, and the return window has closed. The marketplace reimburses these on request.

Refunds without a return45-day window
111-2No return · 86 days€34.50
111-7Returned€29.99
111-9No return · 61 days€48.00
  1. 03Fulfilment fees

    Measured too big. Charged too much.

    Reviewed by hand for now: fulfilment fees against the size band each product really is in.

    €1.20per unit, wrong size band
  2. 04Inbound shipments

    Sent in. Never counted.

    Reviewed by hand for now: units you shipped in against units the warehouse received.

    37units not received
What we need from you

Four exports.No logins.

Download these from the systems you already use and upload them through a private link. Remove customer names, email addresses and card details first; we check every file for personal data before we read it.

  1. 01Inventory ledgerSeller Central → Reports → Fulfilment → Inventory ledger, detailed view, as far back as it goes
  2. 02ReimbursementsSeller Central → Reports → Fulfilment → Reimbursements
  3. 03Customer returnsSeller Central → Reports → Fulfilment → FBA customer returns
  4. 04TransactionsSeller Central → Payments → Reports repository → Transactions (date range report)
Private diagnosticIllustrative

Linden Goods · May–Jul 2026

LeakRangeConfidence
Lost and damaged stock€14k–€22kHigh
Refunded, never returned€6k–€11kHigh
Inbound units not received€3k–€7kMedium
Fulfilment fee size band€2k–€5kLow

Ranges are suspected or validated, never confirmed. Nothing is filed without your written authorisation.

In about 7–10 business days you get this register with ranges and confidence, or an honest “not worth a desk”.

Fees

Free to look.Paid when it's worth it.

  • €0The private review, with no commitment.
  • 20%Of money that reaches your account. No floor, no setup fee, nothing on estimates or filed claims.
  • €0If we find nothing worth recovering. We say so and delete your files.
Start a free scanFree scan Estimate your leakEstimate
Also for
Online brands SaaS & memberships Tickets, events & travel How Silentleak works