The Leak Desk for Tickets, events & travel
Silentleak finds the money ticketing, event and travel companies lose between chargebacks, refunds and your payment provider, recovers it in your name, and makes sure it stops. Done for you, reconciled to your own records.We find what ticketing, event and travel companies quietly lose, recover it in your name, and stop it happening again.
Only Credited and Reconciled amounts are money received. Period 1–31 Oct 2026, ledger closed 31 Oct.
High volume, refunds in two places and disputes that arrive months later. The losses hide in the gap. Every figure on this page is illustrative.
01 · Chargebacks
Disputes filed after the event, matched to the entry scan and the terms accepted at checkout. Most are winnable; most go unanswered.
02 · Refunds
Cancellations refunded by the ticketing platform and again by your team, matched order by order.
Settlement fees compared with your contracted terms, not the published price.
1.65%charged vs 1.40% agreedEvent reserves and delayed settlements that should have been released, checked against your balance history.
€12,800reserve not releasedService fees kept by the platform on tickets you refunded in full.
€1,940fees on refundsDownload these from the systems you already use and upload them through a private link. Remove customer names, email addresses and card details first; we check every file for personal data before we read it.
Harbour Live · Jun–Aug 2026
Ranges are suspected or validated, never confirmed. Nothing is filed without your written authorisation.
In about 7–10 business days you get this register with ranges and confidence, or an honest “not worth a desk”.